Last Updated: February 12th, 2025

Welcome to ThoughtTree! These Terms and Conditions (“Terms”) govern your access to and use of the ThoughtTree platform, website, and related services (collectively, the “Services”). By using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using ThoughtTree.

1. Acceptance of Terms

By accessing or using ThoughtTree, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are using ThoughtTree on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

ThoughtTree provides an AI-driven mental health support platform designed for clinicians, educators, and social service professionals. Our Services include progress tracking, risk assessment tools, and integration with electronic medical records (EMRs) and electronic health records (EHRs).

3. User Accounts and Responsibilities

1. To access certain features, you may need to create an account and provide accurate and complete information.
2. You are responsible for maintaining the confidentiality of your account credentials.
3. You agree to use the Services in compliance with all applicable laws and regulations.

4. HIPAA and Data Privacy Compliance

1. ThoughtTree is designed to be HIPAA-compliant and prioritizes the protection of sensitive health information.
2. By using our Services, you acknowledge and agree that data security measures are in place, but no system is 100% secure.
3. If you are a healthcare provider, you are responsible for ensuring compliance with applicable privacy laws, including HIPAA.

5. Payment and Subscription Plans

1. Some features of ThoughtTree may require a paid subscription. By subscribing, you agree to our pricing and billing policies.
2. Payments are non-refundable unless otherwise specified in our refund policy.
3. We reserve the right to modify pricing with prior notice.

6. Intellectual Property Rights

1. ThoughtTree and its content (excluding user-generated content) are owned by ThoughtTree, Inc. and are protected by intellectual property laws.
2. You may not reproduce, distribute, or modify any part of our Services without prior written permission.

7. Prohibited Activities

You agree not to:

1. Use the Services for unlawful purposes.
2. Attempt to interfere with or compromise system integrity.
3. Reverse-engineer or extract source code from our Services.
4. Share or misuse patient data in violation of privacy laws.

8. Third-Party Integrations and Links

1. ThoughtTree may integrate with third-party services (e.g., EMRs, EHRs, billing systems). We are not responsible for their performance or compliance.
2. External links on our site do not imply endorsement, and we are not responsible for third-party content.

9. Disclaimer of Warranties

1. ThoughtTree provides its Services “as is” without warranties of any kind.
2. We do not guarantee uninterrupted or error-free operation of the platform.
3. ThoughtTree is not a substitute for professional medical or clinical judgment.

10. Limitation of Liability

1. ThoughtTree shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
2. Our total liability under these Terms shall not exceed the amount you paid for our Services in the past 12 months.

11. Indemnification

You agree to indemnify and hold harmless ThoughtTree, its employees, and affiliates from any claims, damages, or liabilities arising from your use of our Services or violation of these Terms.

12. Termination

1. We reserve the right to suspend or terminate your account if you violate these Terms.
2. You may terminate your account at any time by contacting support.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at support@thoughttree.io.