Effective Date: February 12th, 2025

Welcome to ThoughtTree. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

We collect the following types of information:

1. Personal Information: Name, email address, phone number, and other identifying details.
2. Health & Assessment Data: Data, including uploaded media, related to user and secondary user reports, patient’s session notes, summaries, analysis, mental health assessments, and patient progress tracking.
3. Usage Data: Information about how you interact with our platform, such as log files, IP addresses, and browser type.
4. Cookies & Tracking Technologies: Data collected through cookies and analytics tools to enhance user experience.

We use the collected data for the following purposes:

1. To provide and improve our services
2. To ensure HIPAA and industry compliance
3. To process session notes to generate summaries, analysis, possible diagnoses, progress reports, and to run potential assessments
4. To communicate with users regarding updates, features, or security notices
5. To analyze usage trends and enhance platform functionality

We do not sell or rent personal data. We may share information with:

1. Authorized Healthcare Providers: To facilitate care and assessment tracking.
2. Third-Party Service Providers: For hosting, analytics, and operational support.
3. Legal & Regulatory Entities: When required by law or to enforce our policies.

We implement strict security measures to protect your data, including encryption, access controls, and regular security audits.

ThoughtTree follows HIPAA regulations to ensure the confidentiality, integrity, and security of health-related data. Our platform employs encryption, secure access controls, and audit logging to safeguard protected health information (PHI).

Depending on your location, you may have rights to:

1. Access, update, or delete your personal data
2. Opt out of data processing or marketing communications
3. Request a copy of your stored information

We retain user data only as long as necessary for the purposes outlined in this policy. Users may request data deletion as per applicable regulations.

Our platform may contain links to third-party services. We are not responsible for their privacy practices and encourage users to review their policies.

We may update this Privacy Policy periodically. Changes will be posted with the updated effective date.

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@thoughttree.io.